Privacy Policy Statement

We respect personal data and are committed to full implementation and compliance with the data protection principles and all relevant provisions of the Hotel Changtee (The website). We shall ensure that our staff handling personal data would comply with the required standards of security and confidentiality.

Registration and Collection of Information

  • Registration with this website would require you to give us your personal information (such as your age, sex, and email).
  • We may also collect payment related information (such as credit card details) and other personal information that we believe to be relevant to your use of this Site.

Uses of Personal Data We Collect

  • The personal data we collect may be used for:
  • *Reservation/Consultation
  • Data might be used in room reservation and the respond of consultation purposes, and in such circumstances individual data shall not be revealed.
  • *Other contact
  • Data might be used in the situation when the Hotel needs to contact customer in judgment.

Security and Control Measures for Personal Information

  • The Hotel will implement appropriate security and control measures to prevent loss, alteration or divulgence, etc. of Personal Information. In addition, the Center will provide training to all officers, staff members and employees who access to Personal Information to enhance their awareness of the importance of protection of Personal Information, and appropriately supervise contractors, if the Center outsources the processing or handling of Personal Information.

Amendment of this Privacy Policy

  • If this Privacy Policy is amended, the amended document will be posted and made public on the website of the website.

Provision of Personal Information to Third Parties

  • Unless the description of the respective types of services provides that Personal Information may be provided to a third party, and excluding the cases enumerated below, the Center will not provide Personal Information to any third party without first obtaining consent of the individual:
  • (1)If required by laws, regulations or ordinances;
  • (2)If required to protect human life or bodily safety or property and where it is difficult to obtain consent of the individual;
  • (3)If required to cooperate with departments of national government or municipal governments or their delegated entities in the course of discharging their business prescribed under the laws, regulations or ordinances and where, if they were to be required to obtain consent of the individual, discharge of their business would be made difficult; and
  • (4)If convenient to outsource all or any part of processing or handling services of Personal Information, to the extent necessary to achieve the purpose of use stipulated in this Privacy Policy.

Our Commitment to Data Security

  • To prevent unauthorized access, maintain data accuracy, and ensure the correct use of information, we have put in place appropriate physical, electronic, and managerial procedures to safeguard and secure the information we collect online.
  • The secure area of the Site supports the use of Secure Socket Layer (SSL) encryption technology or other industry standards for encryption over the Internet to protect data. When you provide sensitive information, such as credit card details, it will be automatically converted into codes before being securely dispatched over the Internet.
  • Furthermore, our web servers are protected behind “firewalls” and our systems are monitored to prevent any unauthorized access.

Notation for Specific Transaction

Site Name Chang Garden Hotel
Representative Huang Hsiu-O
Location 2-32-4 Ikebukuro Toshima-ku Tokyo 171-0014
Phone number +81-3-3989-8868
Prices for the Room The price of the room depends on the types of the room/facilities and your plan of staying day(s). Please refer to the accommodation offers for more information.
Method and Period of Payment 【Payment by Credit card via Online booking】
With regard to direct debit your day, contact your card company of your contract.
【Cash Payment on the site】
Please make the payment at the site of accommodation.
Booking Confirmation The reservation will be confirmed after you have completed the room booking by using this site. In the case of payment by credit card, the reservation will be confirmed at the moment the credit card’s payment has been completed.
Refund policy No refund for any excuse after using the accommodation / facilities that had been provided. Please assure the information before application.
Cancellation policy Charges will be changed accordingly depends on your staying plan and travel dates. Please refer to the accommodation offer for more information.
Contact Please contact us when you have any question.